Contact Us

FAQ

You can contact SMSwords using the contact form on our contact page or via the support page associated with your account.
SMSwords's Virtual Customer Support Agents (VCSA) will respond within 24 hours.
SMSwords does not provide telephone support.
SMSwords does not share, sell, or rent any Target Audience Data with you or any other party, however, Instant Target Audience (ITA) reference data will be shared following a successfully completed campaign.
You can obtain a refund for any unused credit as part of our Customer Satisfaction Policy.
Strictly NO REFUND for used SMS Ads credit!
  • Germany
  • Turkey
  • United Kingdom
USD and locally currency of targeted country for credit card payments. Only USD for wire transfers.
Visa, Mastercard and American Express credit cards for SMS Ads credit of up to 10,000.
Only Wire Transfers are accepted for SMS Ads credit of more than 10,000.

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